Program Integrity (Complaints)

The College encourages students and prospective students initially to address complaints relating to college institutional policies and consumer protection issues with personnel in the office, department or college that caused the alleged grievance. FLHCON Student Handbook 2022-2024 outlines the recommended procedure for filing a grievance.

Pursuant to the state authorization provision of the Program Integrity Regulations (34 C.F.R. 668.43) established by the Department of Education on October 29, 2010, the following contact information is provided for filing complaints that remain unresolved after engaging in the above-referenced process. Complaints concerning broad institutional academic practices may be forwarded to the State Education Department:

Office of the Professions Professional Education Program Review Education Building, 2, West Albany, NY 12234.